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Frequently Asked Questions - Others

Yes. Please register an free account on our online store before purchasing.

Some email server may delay receiving the confirmation email because of the inbox limitation of the server; or because of individual setting or inbox capacity limitation etc, the confirmation email may be catergorised into "junk mail". If you cannot receive the confirmation email in all these mailbox, please go to "Contact Us" or email to info@jointus.com.hk. We will follow the case as soon as possible.

Log in then change at "Account Information".

Click "Log in" at the top. Then, select "Forgotten Password". Enter the registered email address of your account and the system will send a password reset link to your email.

Log in then go to "Account Information". Enter "Receive the newest sales news" on the left "Monthly News". Change the option.