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Frequently Asked Questions - Online Order

You can pay by PayMe, PayPal (supports Visa, MasterCard), AlipayHK or bank transfer.

If you wish to pay by bank transfer, please upload the transfer receipt issued by the bank or ATM in <My Account>.

<Payment Proof upload> Online form in your login account page

- Upload the transfer receipt issued by the bank or ATM


Note: We don't support other payment methods like Tap & Go

Customer can pay by PayMe or Alipay if your credit card is linked with PayMe or Alipay.

If Customer only have credit card, you can use PayPal to checkout and select "Pay with a card" to finish your payment directly without PayPal account or log in.


The order will be proceeded to the post office or express delivery company within 3 business days after the order is confirmed and the payment is received.

Pick up from store
Free of charge. You will receive our notice when your order is ready.

Address: 
Unit J, 6/F, Phase 3, Kwun Tong Industrial Centre, 448-458 Kwun Tong Road, Kwun Tong, Hong Kong

Pick up time: 
Mondays - Fridays: 10:00 a.m. - 12:00 noon, 2:00 p.m. - 6:00 p.m.
Saturdays: 9:00 a.m. - 1:00 p.m.
Closed on public holidays


SF-Express
SF-Express Hong Kong Express Service Rates,Please refer to S.F Express Website

We will notify you by email or WhatsApp when your order is ready for pickup. Please present the notification message upon pickup.
Pickup address:
Unit J, 6/F, Phase 3, Kwun Tong Industrial Centre, 448-458 Kwun Tong Road, Kwun Tong, Hong Kong
Pickup time:
Mondays - Fridays: 10:00 a.m. - 12:00 noon, 2:00 p.m. - 6:00 p.m.
Saturdays: 9:00 a.m. - 1:00 p.m.
Closed on public holidays

If there are quality issues related to printing or damage caused during packaging and delivery, we are happy to arrange an exchange for you.

Step1:
Please use our Product Return function.
If there are more than one item you need to return, plese give us a remark in the <Faulty or other details>




Step2:
Teachers may leave the damaged books at the school office. We will reach out to your school and arrange the exchange as soon as possible.

Our products are mainly for Hong Kong local education. All products of our shop can be bought by oversea buyers theoretically except some books which are banned by Mainland China. We recommend oversea buyers to inquire local Customs before purchase.