Delivery Information

When will the products be delivered after the order is made? The order will be proceed to the express delivery company within 5-7 business days after the order is placed and the payment is confirmed.
What shipping methods are available? Pickup from Kwun Tong Joint-Us Store
  • No delivery charges needed
  • We will notify you by email or WhatsApp when your order is ready for pickup.
  • Pickup address: Unit J, 6/F, Phase 3, Kwun Tong Industrial Centre, 448-458 Kwun Tong Road, Kwun Tong, Hong Kong(MTR Kwun Tong Station Exit D4)
  • Pickup time:
    Mondays - Fridays: 10:00 a.m. - 12:00 noon, 2:00 p.m. - 6:00 p.m.
    Saturdays: 9:00 a.m. - 12:00 p.m.
    Closed on Sunday & public holidays
SF-Express (Deliver to address or pickup points)
  • For the delivery charges, please refer to SF-Express Rates & Transit Time Calculator or their Hong Kong Express Service Rates (Sender Paid) here. You will have to pay the delivery charges according to the product weight we specified during checkout.
  • For the pickup points, please refer to EF Locker Locations, SF Store LocationsSF Business Station Locations and SF Service Partner Locations. Please note that additional charges may apply if the parcels delivered to pickup points are uncollected within the time specified by SF Express. You may click here for more details.
  • After we proceed the parcel to the delivery company, we would provide you with the waybill number for you to enquire the parcel delivery progress with the delivery company.