Delivery Information

When will the products be delivered after the order is made? The order will be proceed to the express delivery company within 5-7 business days after the order is placed and the payment is confirmed.
What shipping methods are available? Pickup from Kwun Tong Joint-Us Store
  • No delivery charges needed
  • We will notify you by email or WhatsApp when your order is ready for pickup.
  • Pickup address: Unit J, 6/F, Phase 3, Kwun Tong Industrial Centre, 448-458 Kwun Tong Road, Kwun Tong, Hong Kong
  • Pickup time:
    Mondays - Fridays: 10:00 a.m. - 12:00 noon, 2:00 p.m. - 6:00 p.m.
    Saturdays: 9:00 a.m. - 12:00 p.m.
    Closed on public holidays
SF-Express (Deliver to address or pickup points)
  • For the delivery charges, please refer to SF-Express Rates & Transit Time Calculator or their Hong Kong Express Service Rates (Sender Paid) here. You will have to pay the delivery charges according to the product weight we specified during checkout.
  • For the pickup points, please refer to SF Store LocationsSF Service Partner Locations and EF Locker Locations. Please note that additional charges may apply if the parcels delivered to "Hot" EF Lockers are uncollected within 24 hours after you receive the parcel collection SMS message from SF-Express. You may click here for more details.
  • After we proceed the parcel to the delivery company, we would provide you with the waybill number for you to enquire the parcel delivery progress with the delivery company.